About the Help Desk

The Help Desk is a space for students from students to help each other deal with common hardware problems and discuss the best practices when applying Hybrid Modelling.
Common knowledge gets catalogued and organized in order for the know-how to pass from generation to generation.

It is the first and last point of contact for the machine users and all their needs.

Consultation Hours

Members of our team will be present during the following dates at the listed locations to help you find out the source of your problem and coach you in how to solve it:

During the 2022 spring semester the Helpdesk will be open
Room: HIL G60.1
Mondays 17:00-19:00
Thursdays 17:00-19:00
Friday 17:00-19:00

Zoom: Helpdesk Zoom

Cleaning Schedule


Based on the training given on the seminar week, users may search our growing database to find out how you can troubleshoot your machine.

Any further assistance, please contact the physical 3DLAB Help Desk.

Here you can download the full PDF with all the information on trouble shooting.


Buying your own material for 3D Printing, like for example blue tape, can be done on this website.